Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: November 28, 2025
Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or requesting services.
- Usage Information: Information about how you use our website, including pages visited, time spent, and referral sources.
- Device Information: Information about your device and browser, such as IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect to:
- Provide and improve our HVAC services
- Respond to your inquiries and requests
- Send you important updates about your service requests
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With licensed HVAC contractors to fulfill your service requests
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: [email protected]
- Phone: 281-843-5739
Important Note: HVAC Repairs of Houston connects property owners with independent, licensed HVAC contractors. We are not a direct service provider. All contractors are responsible for their own work, licensing, and insurance.